Privacy Policy
What information Draftie collects, how we use it, when we share it, and the choices you have.
This Privacy Policy explains what information Draftie collects, how we use it, when we share it, and the choices you have.
Last updated: 13 August 2026 · Policy version 2
We collect only the information we need to provide and improve Draftie. We do not sell your personal information or use advertising trackers.
Information We Collect
Account information
When you create an account, we collect:
- Your email address
- Your encrypted password
This information is used to create and secure your account.
Project information
When you use Draftie, we store:
- Floor plans, images and PDFs you create or upload
- Information extracted from uploaded files
- Design information such as rooms, walls, doors, windows and finishes
- Saved palettes, preferences and project settings
This information allows us to save your projects, sync them across devices and provide Draftie's features.
How We Use Your Information
We use your information to:
- Provide and operate Draftie
- Save and sync your projects across devices
- Read uploaded plans using automated processing, which may include AI
- Improve the accuracy and performance of Draftie's automated reading
- Respond to support requests
- Keep the service secure and reliable
Automated Reading and AI Processing
When you upload a floor plan, image or PDF, Draftie reads it automatically to identify rooms, walls, doors, windows, labels and other information so we can provide our features.
Today, plan PDFs are read by Draftie's own software running in your browser — no AI provider is involved in reading them. The uploaded file and what we extract from it are stored in our cloud infrastructure, as described above.
For some uploads, such as photos and screenshots, reading a plan may involve sending parts of it — usually small crops, sometimes the whole page — to AI service providers we contract with, who may process it outside Australia.
We may use uploaded content, information extracted from it, automatically generated project data, and any corrections you make to improve Draftie's automated reading, including training and testing our AI models.
Our contracted AI service providers process uploaded content on our behalf and are not permitted to use your data to train their own AI models.
If you do not want uploaded files used in this way, please do not upload them.
Sharing Your Information
We use trusted third-party service providers to help operate Draftie, including cloud hosting, authentication, storage and AI processing.
Some of these providers process information outside Australia, including in the United States and Europe. We take reasonable steps to ensure they protect your information in accordance with the Australian Privacy Principles.
We may also disclose your information where required by law or where reasonably necessary to protect the rights, safety or security of Draftie, our users or others.
We do not sell or share your personal information for advertising or marketing purposes.
Browser Storage
Draftie uses browser storage to:
- Keep you signed in
- Remember your current project
- Store your preferences
- Improve your experience while using the editor
We do not use advertising cookies or third-party tracking technologies.
Access to Your Information
Your projects are private.
Access to your information is limited to you and authorised members of the Draftie team where reasonably necessary to operate, maintain, support or improve the service.
Data Retention
We keep your information for as long as your account remains active or as long as needed to provide Draftie's services.
If you delete your account, we will delete your personal information within a reasonable period unless we are required to retain it by law.
Your Rights
You may request to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete personal information.
- Delete your account and associated data.
You can also delete individual projects and export your work at any time from within Draftie.
Security
We use reasonable technical and organisational measures to protect your information from unauthorised access, loss, misuse and disclosure.
While we take reasonable steps to protect your information, no online service can guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make material changes to how your information is handled, we will notify you before those changes take effect.
Contact Us
If you have any questions about this Privacy Policy or would like to access, correct or delete your personal information, please contact us at hello@feaso.co.